24/7 emergency response
Emergency Incident Response
Neutralizing what you can see is not containment. Our incident response engagements run the full chain — detect, contain, eradicate, recover — and do not close until we understand how the actor got in, what they touched, and what would let them back. Assured response within four hours of first contact.
Containment is not the finish line
Isolating the host that tripped the alert stops the symptom you can see. It does not tell you how the actor got in, which credentials they took, what else they touched, or whether the access that let them in is still open. Incidents that are closed at the symptom are the ones that recur a month later.
How an engagement runs
First contact starts the clock: we are working your incident within four hours. We begin remote volatile-memory capture and forensic acquisition immediately, because the evidence that answers the hardest questions is the evidence that disappears first. From there we run the full chain — detect, contain, eradicate, recover — reconstructing the attack path as we go rather than reporting on it afterwards.
Getting you back to work
Recovery is guided, not handed over. We stay through eradication and restoration, verify that the access path is genuinely closed, and hand you a report your board, insurer and regulator can all read — followed by the hardening work that stops a repeat.
What you get
- Four-hour assured response from first contact, 24/7
- Forensic acquisition and volatile-memory capture, performed remotely
- Attack-chain reconstruction with timeline and root cause
- Containment and eradication executed alongside your team
- Post-incident report with IOCs, lessons learned and hardening plan
Who it is for
- Organizations with an active or suspected compromise
- Teams that contained an incident but never established root cause
- Companies facing a breach notification or insurer deadline
- Environments where IT and OT are both potentially in scope
Common questions
We think we are compromised right now. What do we do?
Contact us before you start remediating — rebuilding or reimaging destroys the evidence needed to establish scope. Use the emergency line and preserve the affected systems in place if you can.
Do you need to be on site?
Usually not. Acquisition and analysis are performed remotely, which is what makes the four-hour response possible. On-site support is available where the environment requires it.
Do you work with our insurer and legal counsel?
Yes. We are used to working under counsel direction and to producing reporting that meets insurer and regulatory evidentiary expectations.
Talk to the team that does the work
Tell us what you are protecting and we will tell you honestly whether Emergency Incident Response is what you need first.
Or email us directly at[email protected]
OTHER SERVICES
Cyber Preparedness
Achieve comprehensive network visibility, strengthen security maturity, and implement robust protocols to protect your reputation, ensure uninterrupted business continuity and be prepared to handle incidents when they become real.
T3aaS — Tier 3 as a Service
Bridge critical gaps and fortify defenses with Tier 3 solutions designed to address today's cybersecurity challenges, staying ahead of threats, building resilience, and confidently facing even the most sophisticated attacks.